At the old store, the employees were terrible. They were rude, unhelpful and egotistical. I would never go there.
Since the move and even more recently, they have been awesome. They actually help you out before you ask and will help you gather what you need. As a result, I have spent some serious Franklins, something I never would have done before.
Their business model has turned and it is for the good. I am proud to say I go there and that they now actually help people. Way to go Defalcos!
Bruce B. Apr 30, 2013
Team - Kehn Bacon
Kehn BaconMail Order ManagerKehn spent 30 years teaching high school history before finally hanging up his lecture notes. He began homebrewing in 1993 and joined the Foam Rangers Homebrew Club shortly thereafter. He entered the ranks of the DeFalkoids in 2009. Now he reigns over the vast Mail Order Kingdom. Ask him to show you his Foam Ranger tattoo!
(in the shopping center next door to La Michoacana - O'Reilly Auto Parts at the other end)